This page explains how Julie Best Therapy collects, uses, stores, and protects your personal information when you use this website or submit an enquiry.
Your details are only used to process your enquiry and facilitate your therapy setup.
Please keep initial contact brief. Sensitive therapeutic details will be discussed privately.
You can request access, corrections, or erasure of your personal data at any time.
For any privacy questions or requests, contact Julie directly via email.
02 PRIVACY AT A GLANCE
Julie Best Therapy is committed to handling personal information respectfully, ethically, and securely in full compliance with UK GDPR and the Data Protection Act 2018. This notice applies to visitors to this website and general initial enquiries. When you commence therapy, you will also receive a therapy contract outlining confidential clinical note handling and session practices.
Last updated: October 2026
03 THE DETAIL
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Data Controller: Julie Best-Clark trading as Julie Best Therapy.
Location: Cornwall, United Kingdom.
Privacy Contact: juliebesttherapy@gmail.com.
Julie Best-Clark is the sole data controller responsible for the security and processing of personal data collected via this website.
02
When submitting an enquiry, the site collects basic contact information including your name, email address, phone number, and message content. Technical metadata such as IP addresses, browser types, and security cookie states are also processed to maintain site performance and prevent spam.
Please do not submit sensitive medical histories or detailed mental health notes via the general contact form. Detailed health disclosures are conducted in private, secure sessions.
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Personal data is processed under the following UK GDPR bases:
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Data is never sold or shared with third parties for marketing purposes. Essential service providers process data strictly on behalf of the practice:
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Initial website enquiries that do not proceed to therapy are securely deleted within 6 months. For active clients, clinical records are retained securely for 7 years following the conclusion of therapy, adhering to professional counselling body requirements and professional insurance mandates.
All data is stored on password-protected, encrypted devices with multi-factor security enabled.
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Under UK data protection laws, you have rights to request access to your personal data, corrections, deletion, or processing restrictions. To submit a Subject Access Request, please contact juliebesttherapy@gmail.com.
You also have the right to lodge a privacy complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
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This site may contain links to external web resources. Julie Best Therapy is not responsible for the privacy policies of external entities.
This policy is reviewed periodically to ensure compliance with updated data regulations. Any material revisions will be reflected on this page.
